Privacy Policy

1. General

At Labotanique™, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect the information you provide when visiting labotanique.se or making a purchase.

2. Data Controller

Labotanique™
Email: flowers@labotanique.se
Website: www.labotanique.se

3. Information We Collect

We collect only the information necessary to process your order and improve your experience, including:

• Name and contact details (email, phone number, address)

• Payment information (securely handled via third-party providers)

• Order history and communication with our support team

• Website usage data (for performance and analytics purposes)

4. How We Use Your Information

Your personal data is used for the following purposes:

• To process and deliver your orders

• To communicate with you regarding your purchase or inquiries

• To send order confirmations, shipping updates, and important service information

• To improve our website, products, and customer experience

We never sell or share your personal data with unauthorized third parties.
We may use trusted partners (such as payment processors and couriers) solely to fulfill your order.

5. Legal Basis

We process your data in accordance with the General Data Protection Regulation (GDPR).
The legal basis for processing your data is the performance of a contract (your purchase) and, where applicable, your consent.

6. Data Retention

We store your personal data only as long as necessary to fulfill the purposes stated above or as required by law (for example, bookkeeping regulations).
When your data is no longer needed, it will be securely deleted.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent (if applicable)

• Object to processing under certain circumstances

To exercise any of these rights, contact us at flowers@labotanique.se.

8. Cookies

Our website uses cookies to improve functionality and user experience.
You can manage or disable cookies in your browser settings, but some parts of the website may not function properly without them.

9. Security

We use secure servers and encrypted connections (SSL) to protect your personal information.
While no online system is completely risk-free, we take every reasonable precaution to keep your data safe.

10. Third-Party Services

Payments on labotanique.se are processed by trusted providers such as Stripe, PayPal, or Klarna.
These companies operate under their own privacy policies, which we encourage you to review when making a payment.

11. Changes to This Policy

Labotanique™ may update this Privacy Policy from time to time. The latest version will always be available on labotanique.se.

12. Contact

For questions about our Privacy Policy or how we handle your data, please contact us at flowers@labotanique.se.